Most Common Carry Forward FAQs
Registration FAQs
Squad (Team) FAQs
Fundraising FAQs
Donations FAQs
Sponsor FAQs
Event Day FAQs
Volunteer FAQs
About My Account FAQs
Virtual 5K FAQs
Guests & Spectators FAQs
Media Inquiry FAQs

 

 

Most Common Carry Forward FAQs

What are the registration fees? 

- Adult registration: $35
- Children ages 6 to 17: $15
- Children ages 0-5 are free and do not need to register; however, they will not receive a swag kit.

Are there any discounts or promo codes?

- Active military/veterans receive $5 off with promo code HONOR2021
- WWP Alumni and one guest are free. To obtain a promo code, please contact us.

How do I register my child?

At the end of your registration, you will have the option to add children ages 6-17 to your registration. Children 5 and younger are free and do not need to register; however, they will not receive a swag kit.

How do I register multiple people?

You may register a child, however, each adult registration must have a unique email address and registration.

As a participant, what do I receive with my registration?

All registered participants will receive an official Carry Forward swag kit, complete with a drawstring bag, bib, flag, medal, and more, to get ready for your 5K. In addition to your Carry Forward participant gear, your registration fee also counts toward your fundraising goal.

I’d like to fundraise on Facebook. What do I need to do?

The steps for activating your Facebook fundraiser are outlined here.

Does Carry Forward provide a flag for FLAG participants?

All registered participants will receive a small Carry Forward flag in their swag kits.

I signed up to do the FITNESS level. Does Carry Forward provide weights?

For the Carry Forward Virtual 5K, participants will provide their own weights.

For in-person events, we encourage you to bring your own weights, a weight vest, a medicine ball, etc. If you’d like to add some more weight when you get to the event, we will have weight stations at the event with one-pound sandbags. Participants are welcome to load up with them and return them at the end of the course near the finish line.

I'm participating in the FIERCE category. What are the rules?

You’re awesome! Way to push yourselves and ultimately honor warriors by symbolizing the WWP logo – one warrior carrying another. While you need at least two registrants to participate, there are no rules when it comes to how many more people in your squad are carrying each other back and forth during the 5K, or how long you carry each other. Most squads carry fireman-style, but some piggyback as well. How you choose to carry FIERCE is all you (just make sure to lift with your legs, not your back!).

How do I get a T-shirt?

Fundraise $100 or more and receive a Carry Forward T-shirt.

Are strollers allowed at Carry Forward in-person events?

Yes, but we ask that strollers remain toward the back of the start line.

Is Carry Forward a timed event?

Due to the range of challenges and athletic abilities, Carry Forward is not a timed race. However, the Carry Forward 5K app can track your time and distance.

For all the competitors out there, there will be a time clock at the finish line of in-person events!

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Registration FAQs

Where do I register?

Start here. Click on the Register Now icon.

What are the registration fees? 

- Adult registration: $35
- Children ages 6 to 17: $15
- Children ages 0-5 are free and do not need to register; however, they will not receive a swag kit.

Are there any discounts or promo codes?

- Active military/veterans receive $5 off with promo code HONOR2021
- WWP Alumni and one guest are free. To obtain a promo code, please contact us.

How do I get a promo code if I am a WWP Alumnus?

Please contact us for your promo code.

How old does a participant have to be to register?

Participants ages 6-17 must be registered and accompanied by a parent or on-site guardian. Children 5 and under can accompany their parents or guardians for free, and do not need to register; however, they will not receive a swag kit.

What if my child wants to participate in an in-person event, but I don't want to participate?

All minors must be accompanied by an adult, parent, or guardian. Likewise, the parent or guardian must agree to the waiver for their child at registration.

How do I register as part of a squad (team)?

After you choose the participant type “adult,” select “Join a Squad.” After you choose “Join,” you’ll get a search box to find the squad you want to join.

How do I register as a Squad Leader (team captain)?

After you choose the participant type “adult” in the registration process, select “Create a Squad.” Select the team type “Corporate,” “Family and Friends,” “WWP Alumni/Caregiver,” or “WWP Staff,” name your squad, and then set your squad fundraising goal.

How do I register as an individual?

After you choose the participant type “adult” or “child,” select “Role: Individual” and complete the registration process.

How do I register multiple people?

You may register a minor, however, each adult registration should be done independently and must have a unique email address.

Are Carry Forward registration fees tax-deductible?

Registration fees are not tax-deductible. Personal donations to Wounded Warrior Project® are 100% tax-deductible as allowed by law.

Is my registration refundable or transferable to someone else?

The registration fee is nonrefundable and non-transferable as stated in the terms and conditions. This also includes your inability to participate due to an injury prior to the event day. The good news is that your registration fee will go directly to helping wounded warriors and their families.

How do I change my squad registration or add myself to a squad?

  1. Log into your Carry Forward Account Dashboard
  2. From your Dashboard home page, scroll down to ‘Event Information’ shown on the right side
  3. Once there, select 'Change Squad Membership'
  4. Scroll down to ‘I would like to leave this squad and:’ to select one of the three choices in the drop down menu

 

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Squad (Team) FAQs

Does my entire squad run or walk in the same wave at in-person events?

All squads are encouraged to start and finish together both at in-person events and the virtual 5K.

Is there a minimum or maximum number of team members in a squad?

Nope!

Is there a fundraising minimum for my squad?

You’re not required to fundraise, but here are two good reasons to do so (or at least make a personal donation): 1. Your donations ensure that wounded warriors never pay a penny for mental health services, career counseling, or long-term rehabilitative care. 2. You and your squad qualify for special fundraising rewards.

How can I see my squad roster?

Visit your squad page on your fundraising dashboard to see who is on your squad and how much he or she has raised.

How is a squad (team) page different from my personal fundraising page?

The squad page tracks the overall donations raised by the squad as a whole. Donations made to your individual fundraising page count toward your squad fundraising goal and help you qualify for individual fundraising incentives. If you are seeking to receive a fundraising incentive, we encourage you to share your personal fundraising page when requesting donations. This will ensure that you receive your earned incentives!

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Fundraising FAQs

Where do my fundraising dollars go?

One-hundred percent of funds raised from the event support wounded warriors. Seventy-one percent of donations pays for programs and the balance pays to support those programs. We are humbled to be recognized as a charity with great impact, operating with efficiency, transparency, and accountability. We are an accredited charity with the Better Business Bureau (BBB); we’re also top-rated by Charity Navigator, and we hold a GuideStar Platinum rating.

Click here to view all of our financial documents.

Please do not hesitate to reach out if you have any additional questions, by emailing us at [email protected], or calling 877.TEAM.WWP (877.832.6997).

Who is Wounded Warrior Project?

Wounded Warrior Project is a veterans’ service organization that is transforming the way America’s injured veterans are empowered, employed, and engaged in our communities.

Since 2003, we’ve been tireless advocates for our nation’s finest, improving the lives of over half a million warriors and their families. Click here, to learn more about who we are and whom we help.

Is there an individual or squad fundraising minimum?

You’re not required to fundraise, but here are two good reasons to do so (or at least make a personal donation): 1. Your donations ensure that wounded warriors never pay a penny for mental health services, career counseling, or long-term rehabilitative care. 2. You and your squad qualify for special fundraising rewards.

What if I’ve never fundraised before?

We’re here to help! And thank you for stepping up! Start here for step-by-step instructions for jump-starting your fundraising. Your Carry Forward dashboard will contain information about the app, fundraising coaching emails full of proven fundraising techniques, including scripts, Facebook posts, printable flyers, and more. Together, we’ll turn you into a seasoned fundraising pro.

Are there any fundraising incentives?

Yes! Carry Forward gear and prizes are just one way of saying thank you for helping wounded warriors. All fundraising incentives are cumulative, so go for it!

        

Recognition occurs after registration closes on December 15, 2021.

** Tier must be reached at least 3 weeks prior to your event date to ensure timely delivery.

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Donations FAQs

My friend accidentally made a general donation instead of a donation to my personal fundraising page or squad. Now what?

Contact us here, and we can move the funds to your fundraising page.

What is the difference between a donation to my individual fundraising page vs. a donation to my squad?

Donations made to your individual fundraising page help you reach your personal fundraising goal and receive incentive prizes. They will also populate toward the overall squad goal.

Donations made to a squad go to the overall squad, and not to any individuals.

How do I post an offline donation on my fundraising page?

Log in to your fundraising page. On the top menu, select “Resources.” Select “Offline Donation Form” and fill out the form. Mail your offline donations to:

Attention: Carry Forward
Wounded Warrior Project
4899 Belfort Road, Suite 300
Jacksonville, FL 32256

Once we receive your donations, we will approve the donation on your fundraising page.

How do I turn in cash or check donations?

Donating online is the fastest, most secure way to make donations. For any offline donations, complete our Offline Donation Form. Do not mail cash contributions. Instead, write out a personal check for any cash you receive. Make checks out to Wounded Warrior Project, and be sure to include a completed offline donation form with each check. You can mail checks to:

Attention: Carry Forward
Wounded Warrior Project
4899 Belfort Road, Suite 300
Jacksonville, FL 32256

You can also drop off donations at the check-in tent at onsite events.

Are donations tax deductible?

All donations are 100% tax-deductible, as allowed by law, in the same calendar year the donation was given. Always rely on your tax professional to determine which deductions you (or those who donate toward your participant goal) are eligible for.

Do you accept money orders or cashier’s checks?

Yes, we accept money orders and cashier’s checks for donations.

How can I see who has donated to me?

Log in to your fundraising page. Select “Donations” from the top menu, and you’ll be shown a list of all your donations. This is a good reminder to thank every donor who's given to your fundraising campaign.

What if my donors need a receipt?

Every online donor receives a receipt via email that is sufficient for tax purposes. Offline donors receive an email confirmation when their donation is received and confirmed by WWP. Contact us if you still need to locate the receipt.

Can I split donations among multiple participants?

Sorry, we can’t do that. If participants are on the same squad, have your supporter donate to the squad page so everyone is recognized!

What can I do to make sure my offline donations are credited to my account?

Ensure that every donation is accompanied by an offline donation form.

What happens to my donations if I drop out of Carry Forward?

All registration fees and donations are non-transferable. Your donations provide wounded warriors with free, life-changing services in mental health, career counseling, and long-term rehabilitative care.

What is Wounded Warrior Project’s tax ID number?

It is 20-2370934.

My donation hasn't posted yet. What if it’s lost?

Double-check to make sure you added the donation as an offline donation first. Then allow 14 business days for us to receive the check and approve the donation. If the donation is not approved within 14 business days, please contact us.

Does my registration fee count as fundraising?

Yes! Your registration fee counts toward your fundraising goal.

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Sponsor FAQs

Are you interested in becoming a sponsor of Carry Forward?

Let’s talk. We can customize your sponsorship to meet your needs, while supporting wounded warriors. Please contact us.

I’d like to donate goods or services to Carry Forward. Now what?

First off, thank you! We’d love to talk to you. Please contact us.

My company would like to start a squad. How do I set this up?

Please contact us and we’ll help you get set up!

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Event Day FAQs

Are Carry Forward 5K in-person events happening in 2021?

The health and safety of our participants, supporters, and volunteers are our top priorities, and we have decided to hold in-person events in Nashville, San Antonio, and Jacksonville. We made the tough decision to keep San Diego Carry Forward as a Virtual 5K race this year.

What happens if it’s raining on the event day?

Carry Forward is a rain or shine event. However, in the event of severe weather, we will cancel the event and potentially reschedule it for another day. You will receive notification of the cancellation through email and the Carry Forward Facebook page. So be sure to find and like us!

How do you decide which cities will host Carry Forward?

Our vision is to grow a strong community of champions for wounded warriors all over the country.

Until we come to your community, join this powerful movement as a Carry Forward Virtual 5K participant. Choose your own route and run/walk it on your own timeline, no later than December 30. Create a fundraising page to encourage your friends, family, and colleagues to join you in supporting wounded warriors.

Can I walk at Carry Forward?

Yes, all athletic abilities are welcome!

What should I wear?

Wear comfortable clothing and closed-toed shoes — anything you are comfortable getting sweaty in works. We recommend weight gloves or garden gloves to prevent blisters if you plan to carry a flag or weights. Check the weather, and if it looks stormy, we recommend you dress in layers to keep warm or easily remove top layers to cool off.

Do I need my ID for packet pick up?

Yes! Please bring your photo ID to pick up your packet at the designated packet pick up location the week of the event, or on-site the morning of the 5K. More details will be available closer to event day.

Will there be Carry Forward swag at the event?

Yes! Make sure to stop by the merchandise tent to get your exclusive Carry Forward and WWP swag! Large 3' x 5' WWP and American flags and poles will be available for FLAG participants!

Can I check in for my family and friends?

Only squad captains can check in and pick up bibs for their entire squad. Otherwise, each person is required to pick up his or her own bib and show photo ID.

Can I bring my dog?

Service animals only are allowed.

Can my squad captain check in for our squad?

Yes, squad leaders can check in and pick up bibs for their entire squad.

Can I give my bib to someone else?

Registrations are nontransferable and nonrefundable and require a photo ID at pickup.

Can I register on the day of the event?

Yes, there will be day-of-event on-site registration.

Can we bring our own tent or large umbrella?

For safety reasons, individuals cannot bring their own tent or umbrella. Spectators can use tents and umbrellas along the course, but it’s not recommended.

Is Carry Forward a timed event?

Due to the range of challenges and athletic abilities, Carry Forward is not a race; however, there will be a time clock at the finish line for all the competitors!

Can I pick up my packet before the event?

Each city will have their own packet pick up dates and times. More information will be emailed to participants closer to event day.

What health and safety precautions will there be on event day?

In an effort to ensure the health and safety of our participants, the following safety precautions have been implemented at the Carry Forward 5K:

  • We ask that you practice social distancing and maintain a six-foot distance from other participants whenever possible.
  • If you are unable to socially distance, we recommend a mask be worn as a courtesy to all those attending. If you would like a mask and did not bring your own, you may pick one up at the Registration / Check-in Tent.
  • For your convenience, we have also provided hand sanitizing stations at various locations throughout the event venue.
  • Additionally, we will be staggering the start times of runners and walkers based on your 5K pace. To do so, we ask you to spread out along the road leading up to the Start Line Arch. Volunteers & signage will be there to assist you.
    • Runners, head toward the Start Line Arch and look for your pace location.
    • If you are walking, please wait back and allow runners to head out first.
    • If you have a stroller, we ask you to walk towards the back.

We appreciate everyone’s cooperation in making this a fun, safe, and enjoyable experience for all participants.

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Volunteer FAQs

How do I sign up to volunteer?

Click here to volunteer for Jacksonville, Nashville or San Antonio and download the Volunteer Waiver.

How can I volunteer year-round with WWP?

Join the planning committee! We need support year-round with the planning of Carry Forward in each city. Sign up to volunteer in JacksonvilleNashville or San Antonio to learn more and download the Volunteer Waiver.

I want to volunteer, but you're not in my city. What can I do?

Put the WWP mission in motion by creating your very own Carry Forward Virtual 5K.

Can a large group volunteer?

We would love to host a group of 8, 10, 20, or even 30 volunteers! Contact us directly so we can customize volunteer experience.

Can volunteers fundraise?

Yes, but you are not required to, which makes it all the more special when you raise funds to support wounded warriors. Contact us to learn more about fundraising.

Can my kids volunteer?

Volunteers ages 6 to 17 must be accompanied by a parent or guardian. Children under 6 can’t volunteer, but they can run or walk the course for free.

Is there a fee to volunteer?

There is no registration fee for volunteers. Your warm smile and passion for helping runners and walkers have a memorable day are all you need to be a raging success.

Do I volunteer all day or in shifts?

We are happy to have you and happy to accommodate your availability! The Carry Forward team will work with you to assign meaningful roles and shifts.

What if I have to cancel?

Let us know through the contact form.

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About My Account FAQs

I forgot my username and password.

Select “LOGIN” from the upper right-hand corner of your page. Your username is your email address. Click “Forgot password” if you can’t remember your password. A popup window will ask you for your email address and reset your password quickly. Remember that your username and password are case-sensitive.

How do I change my username and password?

Log in with your username and password. Once you’re logged in, you’ll see “Welcome, [your name]” at the top of the page. Select that menu and then select “Your Profile.” Once that page opens, select the button “Edit Profile,” and you’ll be able to change contact information, name, email address, and password. All changes take effect immediately.

What is a personal fundraising page?

When you register for Carry Forward, a personal fundraising page is automatically created for you. You can personalize your page with a special URL, your photo, and your story. It’s where your supporters will come to donate. Your communications hub is located on this page as well. You can send emails, post to social media, and track your fundraising progress.

How do I change my personal fundraising goal?

Log in to your personal fundraising page with your username and password. Select “My Page” from the top menu. Then select “Settings” from the tabs under your photo. The first field is “Fundraising Goal,” and you can edit it. Remember to “Save” your changes before you close your browser.

How do I change my squad, join a squad, or change to an individual participant?

Log in to your personal fundraising page with your username and password. Select “Dashboard” from the top menu. Scroll down and select “Change Squad Membership” under Event Information on the right-hand side of the page.

How do I change my FLAG, FITNESS, or FIERCE challenge level?

Log in to your personal fundraising page with your username and password. Click on the drop-down arrow at the top and select “Account.” Scroll down and click on “Edit Info” to switch your challenge level.

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Virtual 5K FAQs

What is a Virtual 5K?

You choose the location and date — Memorial Day, Fourth of July, Veterans Day, your birthday, or any time of year that works for you — and decide if you want to organize your 5K as a solo run or neighborhood stroll with friends, or go all-out with an epic, community-wide fundraiser.

Do I need to time myself/my squad?

Due to the range of activity types and athletic abilities, Carry Forward is not a timed race and you are not required to input your time on the site.

What do I get with my virtual registration?

All registered participants will receive an official Carry Forward swag kit complete with a drawstring bag, bib, flag, medal, and more, to get ready for your 5K. In addition to your Carry Forward participant gear, your registration fee also counts toward your fundraising goal.

When should I expect my Carry Forward swag kit?

All participants will receive their swag kits in the mail 3-4 weeks after registering. Fundraising incentives will be sent separately within one month of hitting your fundraising goal.

When do I hold my virtual event?

All virtual events and fundraising must take place between January 11 and December 30, in order for you to qualify for your fundraising incentives. Make sure to add your event date on your registration form and update it on your dashboard if anything changes. Please note that swag kits will be received 3-4 weeks after registering.

How do I change my virtual event date?

Log in to your personal fundraising page with your username and password. Click on the drop-down arrow at the top and select “Account.” Scroll down and click on “Edit Info” to update your virtual event date.

Does my entire squad need to run on the same day/together?

No, your squad does not need to run on the same day, or in the same place. You can walk or run together, or complete your 5K on your own.

Where can I do my virtual Carry Forward event? Do I need a permit?

The sky’s the limit! Complete your 5K on your own time and wherever you’d like, whether it’s on a treadmill, running track, park, or city streets — you pick! For larger groups, make sure to check with your city officials about any permits or rules you’ll need to follow.

Are there Covid-19 guidelines for my virtual event?

Please follow local Covid-19 guidelines for the health and safety of you and your community. Read more about our suggestions for a Covid-friendly event.

Where can I share my virtual event photos?

Join the Virtual Carry Forward Facebook page! This is where you can post updates leading up to your event, chat with other virtual squads, and share your event-day photos.

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Guests & Spectators FAQs

Is there a fee for spectators?

There is never a charge for cheering crowds, only admiration. If you are interested in cheering along the course route, please contact the Carry Forward team here. We will work with you to identify the best cheering spots! Please note that we will follow any local COVID-19 guidance as necessary.

Where can spectators park?

In the same area as participants, and parking is FREE! Check back on your event city page for a map for parking a few weeks before your event.

Is the ceremony area ADA accessible?

Yes. We will have arrangements for all ADA participants and spectators.

Can spectators see me on the course?

Yes, spectators can access the area and will be able to see parts of the course to cheer on warriors, friends, and family. We highly recommend you plan to meet up at the finish line to enjoy the remainder of the day together.

Can spectators bring their own food and beverages?

No. We suggest fueling up at the food and beverage tent on site.

Can we bring our own tent or umbrella for shade?

For safety reasons, we discourage spectators from bringing their own tents and umbrellas. There will be plenty of tents and shade on-site. However, there is no direct prohibition along the course route.

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Media Inquiry FAQs

Are you interested in doing a local story with a wounded warrior, or about Carry Forward?

Please contact us, and let us know if you are on deadline in the contact form.

Are you interested in doing a national story on Carry Forward?

To contact someone in public relations, click here.

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